About Us
Frequently Asked Questions
What are the primary services offered by HDUK Ltd?
HDUK Ltd is a "one-stop shop" for technology support specifically for Medical Devices | IT and IT support to business combining Digital/Online Marketing with professional concierge website hosting, design, and support services. Their core web offerings include Hosting, IT Management, Maintenance, Business Websites, and Disaster Recovery.
What kind of hosting options and data center locations does HDUK Ltd provide?
HDUK offers a wide range of hosting, including Starter, Business, Unlimited plans, VPS (Virtual Private Servers), Semi-Dedicated, and Fully Dedicated servers. Some hosting plans include a FREE Domain Name, SSL, and VPN.
For data governance and location-specific needs, they offer a choice of five accredited data centers in the UK, USA, Australia, Finland, and Bulgaria.
What is HDUK Ltd's core technical specialization and experience level?
They have over 30 years of experience in technology support, R&D, and IT. Their key specializations are jointly Medical Technology Management with strong IT. Secondary specialization web design and support. They are WordPress experts and actively build and maintain WooCommerce e-commerce sites.
Which sectors and clients does HDUK Ltd support?
HDUK provides corporate-level IT support and online management services for a diverse range of clients, including:
- The legal sector (Solicitors, Notary Publics)
- Medical and Healthcare technology clients (Public and Private)
- Retail and new media publishers
- SMEs (Small and Medium-sized Enterprises) across various professional trades
What is covered in the regular website maintenance and support package?
Regular essential maintenance is provided for security and performance and includes critical services such as:
- Managed Updates & Plugins
- Performance Checks
- Security Checks and Regulatory Updates
- Activity Checks
- Centralized Reporting
- SEO - including Answer Engine Optimisation
